Fact-Checking Process

Who we are

We are a small editorial team that writes about online pokies and casino play for Australian readers. Our job on this page is narrow: to explain how a statement about Joe Fortune Casino gets from the operator's own pages onto ours, and who is responsible for each step. Nobody here is paid to make a claim look better than it is, and the same routine applies to every page we publish.

The work is split between three roles. A writer drafts the page from primary material. A checker, who did not write the draft, re-opens every source and confirms each figure. An editor reads the final version for clarity, tone and responsible gambling wording. One person never holds all three roles on the same page, which is the simplest safeguard against small mistakes slipping through.

Each card shows an editor's role, the topics they cover and the part of the checking routine they are responsible for.

More background on the site, its purpose and how pages are signed is on the About page. If you want to know who stands behind a particular page, look at the author line near the bottom of it and the three dates next to it: published, updated and checked.

How we correct errors

Casino terms move often. A bonus wagering requirement, a withdrawal limit or a payment option can change without much notice, so some errors are simply facts that went out of date. We treat those the same way as real mistakes: fix them quickly, record the change, and say so on the page.

1
Report is logged

Any reader note, internal flag or source change is written down with the page address and the claim in question.
2
Claim is re-opened

A checker goes back to the primary source and compares it with the sentence on our page, word for word.
3
Fix is drafted

If the claim is wrong or stale, the editor rewrites it so that it matches the source and keeps the meaning plain.
4
Second review

A different person confirms the corrected text, including any amounts in A$ and any dates mentioned.
5
Page is updated

The Updated date changes only when the content really changed. A simple re-read changes the Checked date instead.

Verification protocol

The protocol below is the same for every claim, whether it is a small detail about a deposit method or a larger statement about a promotion. Skipping a step is not allowed, even for a page that looks simple. The order matters, because it keeps the checker from being influenced by the draft.

Step 1

Collect primary sources

We use the operator's own terms and conditions, cashier pages, help pages and the public records of the relevant regulator.

Step 2

Record the exact wording

Each figure, condition and date is copied into a working sheet with the address where it was found.

Step 3

Test in the account

Where a claim can be seen by a registered player, such as a limit or a menu option, we compare it with what the account actually shows.

Step 4

Convert and label

Amounts are shown in A$. If a source quotes another currency, we describe the rule without converting it.

Step 5

Independent re-check

A second person verifies each line against the source without reading our draft first.

Step 6

Sign-off and dating

The editor approves the page, and the published, updated and checked dates are set as literal values.

For readers in Victoria and other states, we also check whether a statement applies nationwide or needs a local note. Our Victoria page is handled with the same protocol, and our no deposit bonus guide gets extra attention on wagering, time limits and eligible games, since those details change most often.

Scoring criteria and weights

When we describe how strong a particular area is, we use a fixed set of criteria with fixed weights. The weights are the same for every page, so a reader can see what matters most to us and judge whether it matches what matters to them. The total always adds up to 100 percent.

Criterion	Weight	Main focus
Operator details	20%	Company, licence data
Bonus terms	20%	Wagering, caps, expiry
Payments and limits	20%	Methods, limits
Game library	15%	Pokies, providers
Responsible gambling	15%	Limits, self-exclusion
Support and account	10%	Help channels, KYC

Operator details, bonus terms and payments carry the largest weights because mistakes there cost players real money. For payments we look at the available methods and at the minimum and maximum amounts. Responsible gambling tools have their own weight so that they are never treated as an afterthought. A criterion is scored only from facts we have confirmed; if a detail cannot be confirmed, it is simply not part of the score.

Weights describe how we organise our own review, not a promise about any outcome. A strong score in one area never hides a weak one in another, and we explain each result in plain words next to the figure.

What we check and when

Different facts age at different speeds, so they are not all checked on the same schedule. Fast-moving items are looked at more often, while stable ones get a regular but lighter re-read. The cards below summarise what each pass covers.

Before publication

Every figure, condition and name on a new page is traced to a primary source and independently re-checked by a second editor.

On any change

When terms, limits or payment options change at the source, the affected pages are reopened and corrected, and the Updated date is changed.

Regular re-read

Pages with no known changes are still re-read on a routine basis, and the Checked date shows when this last happened.

Bonus and limit pass

Wagering rules, maximum bets, expiry periods, deposit and withdrawal limits get the shortest interval between checks.

Safer gambling pass

Deposit limits, time-outs and self-exclusion options are compared with current Australian support information, including BetStop and Gambling Help Online.

We do not publish a claim as current unless it passed one of these passes. If a page has not been checked recently, treat any bonus detail on it as something to confirm in the operator's terms before you deposit.

Checklist before you start

Our checking is a starting point, not a substitute for your own look at the terms. Before you register or deposit, a few quick checks take only a couple of minutes and protect you from most surprises.

Read the current bonus terms on the operator's page, including wagering, maximum bet and expiry.
Check which deposit and withdrawal methods are shown in the cashier for Australian players.
Note the minimum and maximum amounts in A$ and any fees.
Look for the verification (KYC) documents you may need to provide before a first withdrawal.
Set a deposit limit and a session reminder before you play.
Decide a budget you are happy to lose, and keep to it.
Save the details of BetStop and Gambling Help Online in case you need them.

Contacts

If you spot something on our pages that looks wrong, out of date or unclear, we want to hear about it. Use the contact route described on our About page, and include the page address, the sentence you are questioning and, if you can, where you saw a different figure. A clear report lets the checker go straight to the right source.

Where to write: Contact route on About page
What to include: Page address and quoted claim
What happens next: Logged, re-checked, corrected
Date changes: Updated date shows real edits

We cannot help with account problems, payments or disputes with the operator. For those, contact the casino's own support team directly. We only deal with the accuracy of what is written on this site.

Fact-checking questions

How do you check what is written about Joe Fortune Casino?

We trace each claim to a primary source such as the operator's terms, cashier or help pages, and record the exact wording. A second editor then re-checks every line against that source without looking at the draft, so errors are caught before the page goes live.

How often are pages re-checked?

Fast-changing items such as bonus terms, wagering rules and payment limits are looked at most often. Other content gets a routine re-read. The Checked date on the page shows the latest pass, and the Updated date changes only when the content was actually edited.

What happens if you find a mistake?

The claim is logged, compared again with the primary source, corrected and reviewed by a second person. We then change the Updated date. We do not quietly leave outdated figures on the page, and we remove details we cannot confirm.

Why are some details missing from a page?

We publish only what we can confirm from a primary source. If a figure or condition cannot be verified, it is left out instead of being estimated. This keeps the page accurate, even when that makes it shorter than you might expect.

Are amounts shown in Australian dollars?

Yes, amounts are shown in A$. If a source quotes a figure in another currency, we describe the rule in words rather than converting it, because exchange rates and fees would make any converted number unreliable.

Can I report an error on a page?

Yes. Use the contact route on the About page and include the page address, the exact sentence and where you saw a different figure. Reports are logged and checked against the primary source, and the page is corrected if the report is confirmed.

Join Joe Fortune Casino

Join thousands of Australia players who've made Joe Fortune Casino their gaming home. Your welcome bonus is waiting!

18+ only. Terms & conditions apply. Please gamble responsibly.

Written by David Chen

Casino Expert at Joe Fortune Casino

Updated 2026-10-21